Increase customer retention and sales with custom CRM solutions

As a custom CRM development company, we enable you to understand the expectations and challenges of your existing or potential customers and help you cater better services to them for greater customer retention and stronger branding.

Trusted By Companies All Over The World.

We can help you with below CRM development solutions

To improve your customer service, our customized CRM development services can help!

  • We know that your business can grow if you can keep the existing customers happy and retain new customers. Through our custom CRM software development service, we ensure that your customers stay loyal to your business/brand and help you retain new customers.

  • Our custom mobile CRM application development service can streamline the workflow for our clients and ensure rapid turnaround. You receive real-time updates about customers’ queries and you can quickly resolve their concerns. 

  • Through our CRM implementation service, we will help you in addressing your business goals, improve your brand or company’s performance, and heighten customer engagement.

  • With experience in transitioning data between different platforms (HubSpot, Salesforce, Odoo), we can offer smooth data migration services from an existing system to a new CRM system while preserving data integrity.

  • For better customer relationship management, we can integrate your CRM solutions into messaging apps, ERP solutions, or other CRM solutions, such as WhatsApp, HubSpot, SFA, and NetSuite.

  • Before starting a project, we analyze the services of our client’s existing CRM which enables us to determine if the CRM system can support sales processes with actionable insights from the dashboard.

  • Through our support and maintenance service, we integrate new features to improve the performance of your existing CRM system. You can avoid downtime and any possibility of data loss while noticing an increase in ROI.

As a reliable CRM software development company, we have built custom CRM solutions for different industries. We help businesses improve their customer relationship by collecting, storing, segregating, analyzing, and forecasting critical customer data. By offering improved customer service, businesses witness exponential growth in their sales, customer retention, and productivity.

Why implementing CRM Development in your business?

Invest in developing a custom CRM solution for a better understanding of your customer’s journey and needs.

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    Improved customer experience

    A CRM solution maintains customer data in a single location. You can use the data to improve customers’ experience by personalizing the offers based on their purchase history, interests, and other factors.

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    Increased sales efficiency

    Using a CRM software solution, you can streamline the entire sales cycle. The sales team can lower production costs and notice an improvement in sales revenue when using CRM solutions because it can automatically prepare quotes and process orders.

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    Better decision-making

    You can prepare detailed and comprehensive customer reports based on the data collected by CRM. Thus, the CRM system enables you to correctly measure sales activities, accurately forecast sales, and precisely track business performance.

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    Enhanced collaboration

    A CRM solution can be used to streamline communication between different departments of your organization, such as the sales team, marketing team, customer service providers, and technical support providers.

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    Scalability

    Customers trust the brands or companies that offer positive customer experiences. Using a CRM system, you can cultivate a mutually beneficial customer relationship and enjoy exponential growth.

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    Compliance and Risk management

    CRM serving as a centralized platform ensures regulatory adherence and mitigating risks efficiently. The platform enables you to streamline compliance and mitigate risk by monitoring, tracking, and analyzing.

Why opt for CRM software right now?

With a professionally implemented CRM Software, you can get the following benefits:

  • 65%

    According to Salesforce, the percentage of sales reps who achieved their sales quotas after using the mobile CRM is 65% in comparison to the percentage of sales reps who achieved their sales quotas using non-mobile CRM systems is 22%.

  • $8.71

    According to Nucleus Research, CRM systems offer an ROI of $8.71 for every dollar spent on the system.

  • 27%

    A study conducted by TrackVia revealed that CRM systems can increase sales conversion rates by up to 27%.

  • 74%

    According to Capterra, 74% of CRM users report that it has greatly improved their access to customer data.

  • 17%

    Based upon a study conducted by WebFX, businesses using CRM systems have noticed – 17% increase in lead conversions, 16% increase in customer retention and 21% improvement in agent productivity

65%

According to Salesforce, the percentage of sales reps who achieved their sales quotas after using the mobile CRM is 65% in comparison to the percentage of sales reps who achieved their sales quotas using non-mobile CRM systems is 22%.

$8.71

According to Nucleus Research, CRM systems offer an ROI of $8.71 for every dollar spent on the system.

27%

A study conducted by TrackVia revealed that CRM systems can increase sales conversion rates by up to 27%.

74%

According to Capterra, 74% of CRM users report that it has greatly improved their access to customer data.

17%

Based upon a study conducted by WebFX, businesses using CRM systems have noticed – 17% increase in lead conversions, 16% increase in customer retention and 21% improvement in agent productivity

Target and engage customers better with custom CRM solutions

  • Our CRM experts work with advanced technologies, such as VoIP, POS, and RFID.
  • We are experienced in developing and integrating automated CRM systems.
  • We have developed many enterprise-grade solutions for businesses around the world.
  • Through the successful deployment of CRM solutions, we can help you achieve better database and customer information management, and marketing efforts.
  • Our dedicated QA team ensures flawless performance for software solutions developed by us.
  • We will upgrade your CRM system whenever necessary and resolve technical issues as quickly as possible.
  • We follow an agile model to quickly build the features of a software solution, test them, and refine them during iterations.

Industry Expertise

Drawing upon over 14 years of expertise, we specialize in digitally transforming businesses across diverse industries. We believe that combining your unique perspective with our valuable industry insights will result in delivering beneficial solutions that drive success.

Client Feedback

Delve into the feedback from our valued customers!

“They provide excellent quality of work, and their services are both time and cost-efficient.”

Elizabeth CEO, Boutique Creative Agency

“We are extremely satisfied with the web application developed by Niqat and would highly recommend their services.”

Ibrahim CEO, Advertising Agency

“First and foremost, I appreciate Niqat’s commitment to delivering items on time.”

Matthew Co-Founder, TGA Web Agency

“Everyone we worked with at Niqat was exceptionally friendly and very knowledgeable.”

Karissa Business Analyst, Financial Services Company

FAQs

We hope these questions and answers help you find the CRM Development solution partner for your business.

  • A custom CRM software solution is built from scratch to satisfy the specific needs of a business or the demands of a client. We can customize a CRM solution that complements the tools and processes used in your business.

  • A custom CRM solution can keep you ahead of your competitors by letting you receive complete insights into your business, analyze your market, customize sales/marketing strategies, automate the marketing workflow, and use advanced analysis/forecasting reporting tools.

  • We select every employee after a rigorous interview process. All our developers are proficient in the latest tools and technologies used for developing custom CRM development.

  • The time to develop and implement a custom CRM depends on the specific demands of your business. We can provide you with an estimated timeline for your project after analyzing your business goals. 

  • We always appoint dedicated CRM developers to each project to avoid any possibility of error or delay in delivery. We also have flexible hiring models. 

  • It depends on the number of features built into the CRM solution, the qualification, and experience of the developer, and some other factors. Please contact us to receive an estimate for your project.

What makes us your ideal partner?

We believe that you deserve a digital web agency that is experienced and versatile. At Niqat, our prominent IT experts know the trends and the best practices outperforming the market.

  • 14+

    Years of experience
  • 1950+

    Projects Delivered
  • 1000+

    Happy Customers
  • 110+

    Team

Are you ready to transform your business?

We are here, if you still have any questions!